These are some of the interview questions that you may be asked on a retail / customer service job interview.
Retail / Customer Service Interview Questions
Questions About You
- Why are you applying to work here?
- What has been your greatest accomplishment?
- What would you do if your replacement doesn't show up when it's time to go home?
- If hired, how long do you plan on working here?
- Who was your best boss? Why?
Customer Service Questions
Math Questions
- The customer's purchase totals $13.93. She gives you a ten dollar bill and a five dollar bill. How much change do you give her?
- If one bottle of soda costs .99, how much does three cups cost? How much do they cost with 5% tax addded on?
- Each pot of coffee hold 6 cups. We usually sell 10 cups of coffee every fifteen minutes. How many pots of coffee will you need to make?
- Potato chips are on sale at half price. They sell for $1.19. How much is 50% off?
- A customer buys $27 worth of gas. He gives you a $50 bill. How much change do you give him?
Add an Interview Question to the List
How to submit an interview question to add to the list.
More Interview Questions and Answers
Questions you'll be asked when interviewing, how to prepare answers to interview questions, along with sample answers to typical job interview questions.
Interview Questions to Ask
The last job interview question you may be asked is "What can I answer for you?" Have an interview question or two of your own ready to ask. You aren't simply trying to get this job - you are also interviewing the employer to assess whether this company and the position are a good fit for you.
